Please note that due to warehouse maintenance, we will be unable to ship orders on Sept 26.

Package delivery by FedEx or postal services may be delayed due to inclement weather, wildfires, and other unforeseen circumstances.

At Mind Alive, we are committed to reducing the amount of waste we produce. We use reduced packaging whenever possible. Our devices are packaged in the carry bag that you will use again and again to transport and store your device and accessories. When shipping we reuse plastic packaging whenever possible.

Orders are typically shipped within two business days.

No batteries shipped to Japan or Australia


All orders are quoted in US funds.

International Orders:

Customers are responsible for all duties, taxes, and brokerage fees as calculated and charged by the carrier.

Local orders:

Call 780-465-6463 to place your order for curbside pick-up

FEDEX Shipping:

Canada and US:  International Priority shipping - 1 - 3 business days. Order before 1:00 PM MT for same-day shipping. 

Economy shipping:  2 - 5 business days. Order before 1:00 PM MT for same-day shipping.

All other countries:  3 to 5 business days

*** Rural shipments may also take additional delivery time over and above the selected shipping priority you have chosen

* FedEx is not guaranteeing delivery dates.

Mail Shipping:

Canada: 5 business days *

US: 2 weeks *

All other countries: 4 -  6 weeks *

* Canada Post is not guaranteeing delivery dates.