Although our devices are made exceptionally sturdy and robust, sometimes our customers experience a small problem with their battery compartment. If your device falls onto the floor, the inertia of the battery hitting the battery posts in the battery compartment can squish the posts and the battery cannot make proper connection which leaves you with no power. Watch this quick video to see this simple DIY fix you can do at home to save you time and money rather than sending back to us for repair.