30 day money back guarantee

Refunds are subject to a 10% restocking fee.

We are committed to providing top-quality products to our customers.  If you are not completely satisfied with our DAVID Delight, Delight Plus, Delight Pro, ALERT, ALERT Pro, SMART, Oasis Pro, we’ll refund the purchase price less a 10% restocking fee if returned to us within 30 days. If all parts are returned in good working condition, you will get a full refund, less your shipping charges. 

Be sure to check our return instructions

For any other questions about Mind Alive Inc. Money Back Guarantee, contact us at 1-800-661-6463.

Here is a testimonial from a person who used our return policy:

"Great customer service! Both getting and returning the device was fast and stressless. Just mailed it back and got the refund in a couple of days. Although Oasis was not seeming to help in my particular condition, I’m considering getting another device once my test results and diagnosis are finalized. Just want to thank the Mind Alive team again for their efficient work."

~ Marina, Jul 2015

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© 2019, Mind Alive Inc. All Rights Reserved.
6716 - 75 Street NW, Edmonton, Alberta T6E 6T9 Canada / Phone: 1-800-661-MIND or (780) 465-MIND (6463)